Phone line not working but internet is bt
WebTry these steps to check your phone equipment is working properly: Step 1: Unplug everything that’s connected to your phone line. This includes your landline phone, your Hub and microfilters. Step 2: Plug your landline phone directly into the master phone socket and try making a call. How do I find my master phone socket?
Phone line not working but internet is bt
Did you know?
WebJun 10, 2024 · So in steps, it's: 1. Open the Master Socket up. 2. Disconnect the incoming 'Openreach' wires that lead to Terminals A and B. 3. Use a cable to connect the Green Digital Phone Socket on the back of the BT Smart Hub 2 to the Phone Socket on the Master Socket. I shall have a look through my cables and see what fits. WebJan 24, 2024 · Then you will need to contact Sky, as this forum is for BT Retail customers only. Its Openreach not BT Retail that provide the external network, but I would suspect an issue with the Sky exchange equipment, as they have their own exchange equipment. Sky …
WebThis article will explore six typical reasons for no dial tone on your phone line. 1) Make Sure It is Plugged Correctly The first thing you should do if your cordless phone has no dial tone is to check that it is plugged in correctly. Sometimes the problem can be as simple as a … WebOn the website, go to the Services page and click the link to Troubleshoot service. This will start the troubleshooter with your account information pre-entered. If there is an area outage If an outage is found, the Troubleshooter will display a …
WebFirstly, rule out the most common problems by checking that: your phone's fully charged (if it's cordless) all the right wires are plugged into the back of the phone and the phone socket if your house has a double phone socket, make … WebFix a problem BT Help Help and support Landline and Digital Voice Fix a problem What can we help with? There's a problem with my landline or Digital Voice I need help with nuisance/scam calls How can I report damage to BT cables, poles, cabinets or manholes? Go back to: Landline help More options Ask the BT Community Contact us Scam calls
WebThe fastest way to solve this kind of problem is to contact the company you get your phone or broadband from. If you’re not sure who that is, check your bills (it’s possible you might get them from different companies, so make sure you contact the right one). They can run some tests to work out what the problem is.
WebIf there is a problem, your broadband issue could be related to your landline. Try our landline troubleshooter > 3 of 6 steps Restart your Hub Many connections problems can be resolved by turning your BT Hub off and on. Press the Power button on the back until all the lights go off and wait for 5 minutes. simple color book pagesWebApr 11, 2024 · Re: Landline not working but can't work out how to report. only way to report phone fault is 0800800150 from your mobile. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as ... raw copper imagesWebThere might be a temporary problem with the network that is affecting every broadband connection in your area. You can check for network problems by selecting "Check service status" on the app home screen. Broadband needs a working phone line. So check you can make a phone call, and that there's no noise on the line. simple color by number coloring pagesWebJun 22, 2012 · It sounds like they have identified the fault on the network with them saying "fault is within the BT network" . You could always try the test socket to be sure it's not your internal wiring. If you send me in your details using the link found in my profile, I'll made sure the fault progress correctly. Thanks Paddy “ Official Company Representative simple color by number halloweenWebMay 26, 2024 · Reporting a Faulty Phone Line 1 Find your last phone bill. Look for a website for customer service. You can also go directly to a search engine and type in “Report a fault” and the telephone company name. 2 Check your phone line for faults using an automated system if it is available. raw cookie dough during pregnancyWebMar 31, 2024 · Our automatic compensation scheme means broadband and landline customers will get money back from their provider when things go wrong, without having to ask for it. Report: Complaints about broadband, landline, mobile and pay-TV services. 26 January 2024. We publish the number of complaints we have received about landline, … raw copper outdoor lightingWeb1. Check broadband 2. Check handsets 3. Check settings and setup Fix your Digital Voice service with our troubleshooter Report and fix your landline problem If we can't find a fault … simple color by number for kids